Privacy Policy

Last updated: January 2025

Medident ("we", "us", or "our") is the authorized distributor of VATECH dental imaging systems in Bangladesh. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, clinic or hospital name, and professional designation when you submit a contact or inquiry form.
Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically through cookies and analytics tools.
Communication Records: Copies of correspondence when you contact us by email, phone, or our contact form.

2. How We Use Your Information

We use the information we collect to:

Respond to your product inquiries and service requests
Provide product demonstrations, quotations, and after-sales support
Send technical updates, service notifications, and relevant product information
Improve our website content and user experience
Comply with legal obligations and protect our legitimate business interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

VATECH Co., Ltd.: Our principal manufacturer, for warranty registration, technical support, and product fulfilment purposes.
Service Providers: Trusted third-party companies that assist in operating our website or conducting our business, subject to confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information on how we use cookies and how you can manage your preferences.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal obligations
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@medident.com.bd.

7. Third-Party Links

Our website may contain links to third-party websites including VATECH Global and affiliated entities. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Medident
Email: info@medident.com.bd
Website: Contact Form